BREO update

From Peter W:

 

I have received the email below regarding the problems that BREO has been experiencing (and hence Turnitin). As you can see it is still not fixed and the University is waiting for someone in Amsterdam to sort out the problem.

 

Hopefully it will be sorted before the deadline but if there is a problem please stress to students that they should hand in the hard copies of their work on Friday as normal and that if they are experiencing problems with Turnitin/BREO and can't put it through this week then they will not be penalised.

 

From BREO Support:

 

Yesterday Subject Communities in Blackboard unexpectedly disappeared from your Communities box. Immediately we noticed this problem we contacted our technical support team in Amsterdam and asked them to urgently resolve the problem. We can see that the Communities have not been deleted, rather have become unavailable. Their availability is controlled by a data process and it is a fault with that process that needs to be resolved. We will continue to press the Amsterdam support team (our system is hosted there) for an urgent resolution today and will update you as soon as we have more definitive information.

For immediate information, follow BREO at University of Bedfordshire on Facebook

BREO problem

In case you have come here because you can't access BREO, here's a note from Peter Wolstencroft:

Hello Everyone

 

Some students today have been struggling to access the PCE BREO site. I have chased this problem and received the response below. Please advise students to submit through Turnitin tomorrow if they experience a problem today.

 

If the worst comes to the worst and this is not resolved before the deadline then please accept the hard copy in the first instance.

 

[...]

 

Hello Peter

It seems this was caused by recent changes in the way BREO handles enrolment data, it looks like student enrolment was coming from a data file which is no longer used, so they have been blocked from accessing the site. Now that we've identified the issue we've asked Blackboard to fix it as soon as possible.

Hopefully their access to PCE will be restored by the end of the day.

 

Regards